Hurricane IRMA update
We are aware that many of our employees, customers and those in our local community were impacted significantly by Hurricane IRMA in the Florida region and abroad. We are committed to mobilizing our team of technicians to support our customers through this difficult time.
Please be advised that we cannot restore operations or assess the damage to your equipment until the water has been removed from the machine room, hoistway and pit of your elevator equipment; in addition, permanent power must be present and stable to the building.
We encourage you to call in and place a service request to the Oracle Elevator dispatch number at 1-800-526-6115 so we can begin the process of assigning technicians to support your request.
Please be assured that we will allocate all available resources to restore your equipment back to a safe, working condition, as soon as possible.